Havenue vs CaterSOFT | UK catering & event software

Havenue vs CaterSOFT compared. CaterSOFT runs the enquiry, the diary, the proposal and the invoice. See what Havenue adds: recipe costing, the Dietary & Catering Engine, generated BEOs, allergen matrices, stock and purchase orders.

What Havenue is

Havenue is the AI-native dietary and catering management software for hospitality: catering companies, hotels, venues, restaurants and private dining.

It automates the back-of-house behind event catering, from the enquiry to the kitchen pass to the invoice. The Dietary & Catering Engine checks every dish against every guest's requirements and finds safe replacement dishes from the operator's own recipes, for chef sign-off. Around it sit an advanced, automated event CRM with a live pipeline, a smart inventory and stock system with every allergen tagged from the ingredients themselves, recipe and menu costing with live cost per head and GP%, ordering and supplier management, invoicing, billing and client payments, generated BEOs and allergen matrices, reporting, and the full platform in a mobile browser. One integrated platform, one event record.

Havenue does the kitchen work behind a catering event: costed recipes, allergens tagged for you, a safe dish for every guest, and next week's order written from the events you have booked. CaterSOFT handles the office side, the diary and the invoice.

You pay for two systems. Havenue does both jobs.

Your catering system books the event and sends the invoice. Your kitchen system holds the recipes, the allergens and the suppliers. Neither one talks to the other, so somebody retypes every event into both, and the spreadsheet in the middle is where the mistakes happen.

Havenue does both jobs from one event record. The Dietary & Catering Engine reads your recipes, tags every allergen, gives each guest a dish they can safely eat, and writes next week's supplier order from the catering events you have already booked.

Where Havenue wins

Every catering event needs the same four things: the food costed, the allergens and dietaries managed, the pack written, the order sent to your suppliers. Havenue runs all four automatically from one booked event, so your chefs and your events team get those hours back every week.

Where CaterSOFT is strong

CaterSOFT covers the office side: enquiries, the diary, proposals, event sheets and invoices, built in the UK for UK caterers.

Side by side

Where the two products actually differ. These are capable tools; this table is about which parts of the job each one does for you.

Comparison reflects each platform's public positioning and core focus as of 2026. Competitor capabilities vary by plan and version and continue to evolve; check each vendor for the latest. Brand names are the property of their respective owners.

You do not have to rebuild anything to try this

The whole platform. Every feature. Free for 7 days.

The reason most teams stay on a system they have outgrown is the season, not the software. So we do the setup.

Send us the recipes and menus you already have. We load them into Havenue with your inventory, so your team is running automated events within one working day.

Unlimited seats. No setup fee. No contract.

When we set you up, we ask how long your last event's dietary and event admin took, and we write the number down. Run your next two events through Havenue. If that time has not at least halved by day 30, tell us and we refund your first month. You do not pay to find out whether Havenue works.

FAQ

What does Havenue do that CaterSOFT does not?

The kitchen half. CaterSOFT takes the booking to the invoice; Havenue also costs the recipes, tags the allergens, builds a safe menu for every dietary guest, counts the stock down as events run, writes the purchase orders and checks the supplier bill when it comes back. That is the half most caterers currently do in spreadsheets.

Do I lose the event admin if I move to Havenue?

No. Havenue has an Event CRM, a pipeline, proposals, deposits, minimum spend, an operations calendar and client invoicing. The difference is that all of it reads the same event record as the costing and the allergen work, so nothing is entered twice.

Is Havenue built for the UK?

Yes. Pricing in pounds, the FSA's 14 regulated allergens, and Owen's Law framed as coming rather than in force. We are a UK company selling to UK caterers and hotels.

Can I run both?

Some teams do at first, and it is a reasonable way to start. Keep the diary where it is, put one real event through Havenue in the free trial, and judge the costed pack, the allergen matrix and the purchase order against what that event costs you to prepare today.

Can I trust AI with a nut allergy?

You are not being asked to. Havenue reads your recipes and tags the allergens on every ingredient and every dish, then checks each guest against them and suggests a replacement dish from recipes you have already approved. Your chef reviews that on one screen and signs it off, and the sign-off is recorded against the event. The work that used to be done from memory at 11pm is done in front of you, in daylight, by someone qualified to judge it.

What happens to my data in the system I am leaving?

It comes with you. Export your recipes, menus, ingredients, suppliers and price lists from your current system, in whatever format it gives you, and we import that export as it is, along with anything else you keep in spreadsheets. We load the lot inside the free trial. You keep your existing account running the whole time, so nothing is switched off until you have decided.

We already run on another system. Is it worth switching?

Usually yes, and you do not have to switch to find out. Most teams who move were not unhappy with their old system, they were unhappy with what it could not do: check every dish against a guest's allergies, write next week's purchase order, show the margin before the quote goes out. Bring one real event into the free trial and run it alongside whatever you use today.

How long until my team is actually running on it?

One working day, and we do the work. Send us the recipes and menus you already have, in whatever shape they are in, and we load them with your inventory. Your team runs its first event on it the next day. No IT project and no training course.

My chefs are not office people. Will they actually use it?

That is the test that matters, and it is why Havenue runs on a phone as well as a laptop. A chef photographs a supplier bill at the back door and it costs itself. Nobody has to sit at a desk to keep the numbers true.

Does it handle ordering, suppliers and money as well as events?

Yes, and doing it in one system is the point. Havenue writes next week's purchase orders from your booked events, reads the supplier bills that come back and books the delivery in, and raises the quote and the invoice off the same event record. A supplier price rise updates every recipe and every event margin with it.

What if it does not work for us?

You add a card at checkout and nothing is charged until day 8. Cancel in one click before then and you pay nothing, and the setup we did costs you nothing either way. If you stay, we write down how long your last event's admin took when we set you up. Run your next two events through Havenue, and if that time has not at least halved by day 30, we refund your first month.

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