---
title: "Catering Event Pipeline & Sales CRM for Hospitality | Havenue"
description: "Track every catering enquiry and confirmed event in one pipeline. Customise the grid, generate the event pack from one record, and connect menus, dietaries, costs, stock and live GP%."
canonical: https://havenue.co/features/event-crm/
markdown: https://havenue.co/features/event-crm.md
language: en
last_updated: 2026-07-22
---
# A sales and catering pipeline built for events, not just contacts.

Keep every enquiry and booked event in one list. When it's ready, Havenue turns that one record into the kitchen's event sheet, each guest's safe menu, and the numbers behind the margin, without retyping a thing.

Most CRMs track people and deals. Havenue tracks the whole event: who's coming, what they're eating, what it costs, and what you'll make. Add the columns your venue actually uses, then run the event straight from the record, so the kitchen, the costs and the guest menus all come from the same place.

## The problem this solves

A wedding gets booked in the CRM. The menu lives in a Word file. The dietaries are on a sticky note. The costs are in last year's spreadsheet. By the day of service, none of them agree, and the kitchen finds out last. Havenue keeps all of it on one event, so everyone works from the same version.

## How it works

1. **Add the event** : Drop in the enquiry with the guest count, date, menu and any dietaries. Partial is fine; fill the rest in later.
2. **Make the list yours** : Add the columns your team works by, from deposit and follow-up to VIP notes and missing dietaries. Filter, sort and save the views you use most.
3. **Generate the event pack** : When it's ready, Havenue writes the event sheet, each guest's safe menu and the costed breakdown from the same record, in a click.
4. **Keep quotes and real events apart** : Mark an event a quote and it stays out of your real numbers and your stock until it's confirmed.
5. **See the margin as it changes** : Every event carries its revenue, food cost and live GP%, so you price for profit before you send it.

## What you get

- **It tracks the event, not just a name** : Guests, menus, dietaries, stage, owner, costs and stock, all on one record the whole team can see.
- **Built around how your venue works** : Your own columns, colours and saved views. The CRM bends to your workflow, not the other way around.
- **One record becomes the whole event pack** : The kitchen sheet, the guest menus and the numbers are generated for you, with nothing retyped.
- **Quote freely, report cleanly** : Quotes never touch your real reports or your stock. Your numbers only ever show what actually happened.
- **The margin is never a guess** : Revenue, food cost and live GP% sit on every event, so you know what each one makes before month-end.

## Who this is for

- Sales & Events
- Event Manager
- Operations & GM